I cant even explain the outrage and the pain me and my siblings are going through at this moment in time our mother so happened to be in a very unfortunate situation but I believe god makes no mistakes but I cant express the hurt I feel and the disappointment this facility bought to my family we trusted them with the care of our beloved mother but they showed her nothing but negligence these pictures below are just a few of many disgusting things that no human being should See more, they have my boyfriend tied to the bed right now and are keeping him sedated so he can't talk to nobody. U.S. Attorney John F. Bash of the Western District of Texas announced today that Vibra Healthcare, LLC, Vibra Healthcare II, LLC, Vibra Rehab Holdings, LP, Vibra Rehabilitation Hospital of El Paso, LLC d/b/a Highlands Rehabilitation Hospital, and Vibra IRFM Company, LLC, (collectively referred to as Vibra) will pay $6,250,000.00 to settle allegations that they defrauded the U.S. through its Medicare healthcare programs. As my family watched him deteriorate at your hospital we voiced our concerns and tried more than once to get him transferred. Leading me to believe my family member wouldn't talk to doctors to only to say 'wait ill double check, oops, wrong patient, after 20 minutes. Cna's well continuously say I'll be right back and disappear out the door and not come back. Share your photos and videos with others to prove the truth of your words. They cleaned him up gave him the proper antibiotics and tried to undo all the negative Vibra had done. They will be served prison food (probably worse). Upon arrival for visiting, the elderly gentleman working at the front desk was extremely rude and unfriendly. Consistency and continuity of nursing care would be the only thing I'd say would need to continually be improved, but comparatively, they really try to get it right.
Official websites use .gov They obtained a score of 3 / 5 stars in the latest report published by Medicare, based on a collective criterion of overall quality, health inquiries, and staffing ratings. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers. Watching the trainee nurse spray his pain meds everywhere but his J tube is unacceptable!!
Read information about Vibra Hospital of Northern California at 2801 Eureka Way in Redding, California, including amenities, ratings, reviews, complaints, and more. Not draining his collection bags for 16 hours!!! * All cost estimates are based on general costs for providers in this local area. To be nationally ranked in a specialty, a hospital must excel in caring for the sickest, most medically complex patients. Employees also rated Vibra Specialty Hospital of Portland 2.6 out of 5 for work life balance, 2.4 for culture and values and 2.8 for career opportunities. During that period, they had 4 deficiencies recorded, 5 complaints made, 2 payment denials, 4 total penalties issued, and 2 fines issued for $76,118. The staff seems positive about working there, which says a lot. They cleaned him up gave him the proper antibiotics and tried to undo all the negative Vibra had done. Nurses were here every day and a wound specialist every two weeks.
Vibrahealthcare.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats. Get more reviews from your customers with Birdeye. It was so bad to the point her legs and private parts were broken out into a sever rash and burns that it puncture her skin. Beat local competitors. Vibra Hospital of Northern California Customer Support Rated Extremely Low. Have a question about Government Services? You have the right to be informed of hospital rules and regulations that apply to you as a patient, and to speak to a Patient Relations Representative to have complaints, suggestions for improvements or concerns heard. A .gov website belongs to an official government organization in the United States. Learn about the potential risks and benefits of taking antidepressants while pregnant. Pricing for Vibra Hospital Of Western Massachusetts Nursing Care $12,112* (click below for pricing info) Unlock Pricing Estimates * All cost estimates are based on general costs for providers in this local area. To compare, worldwide Vibra Healthcare employees have given a rating of 3.2 out of 5. Unsure when to visit the ER? They then told me that he was not considered an emergent case and would have to wait unitl Mercy Hospital could get him an appointment. Discover the ways in which bad posture can harm your health, including back pain, headaches, respiratory problems and poor digestion. Vibra Hospital of Western Massachusetts - Central Campus 508.892.6000. They push you but to be the best you can, will be back to visit them but this time not a patient! Get more reviews from your customers with Birdeye. Vibra Hospital of Western Massachusetts-Central Campus. My sister snapped and asked if this was enough of an emergency to transfer him to OHSU now?? The CNAs were amazing and made a difference in the whole experience. AnswerThe approximate average monthly cost for this provider is around $9,556.
Submit a complaint and get your issue resolved. With medical rehabilitation and critical care hospitals from coast-to-coast, Vibra Healthcare is uniquely qualified as a leader in the fields of medical rehabilitation and critical care hospitalization. Del Rio: (830) 703-2025 Claim this listing to manage your profile.
Easy, done. Officials need to do an investigation into this facility and close it down. He can speak it, but they have to say it very slowly. Compliance & Privacy Vibra is a specialty hospital where patients often come to us with very complex medical needs that require extended recovery time.
We do not recommend patients for discharge until we have helped them reach a point in their recovery where they can live comfortably and safely at home. 2220 Edward Holland Dr, Richmond, VA 23230 United States. If you care once so over about your family DO NOT SEND THEM to Vibra. QuestionHow did Medicare rate Vibra Hospital of Northern California? Keywords related to scams and fraud were identified in our analysis of Vibra Hospital of Northern California website, which could indicate that the website is engaging in illegal or unethical activities. A handful of staff was amazing shout out to Ciara Flores. They will NOT be bathed daily. MA, 01542-1305. Vibra Specialty Hospital of Portland Claimed 3.5 170 reviews | Hospitals | Portland, OR 97220 United States 10300 Northeast Hancock Street, Portland, OR 97220 United States Call business http://www.vshportland.com/ Healthcare, Medical Centers Open 24/7 LinkedIn Youtube Top Healthcare in your area Barbur Boulevard Veterinary Hospital U.S. Attorney's Office, Western District of Texas, Justice Department Reaches Settlement Agreement with Vibra Healthcare and El Paso Rehabilitation Hospital over Allegations of Violating the False Claims Act, Killeen Career School, Director to Pay $9 Million for Defrauding Post-9/11 GI Bill Program, Omega Healthcare Investors, Inc. Agrees to Pay $3 Million to Settle Civil False Claims Act Allegations, Former El Paso Physician Agrees to Pay $350,000 to Resolve Allegations that He Failed to Account for Large Quantities of Opioids. Are the owner of this business? Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL. Alpine: (432) 837-7332 every news cast around is in process of getting this story. I could go on but needless to say anymore. We have also included results from around the Web to give you the clearest overall picture of how this provider performs. The hospital she is at now is extremely appalled by her condition that vibra has left her in. Everyone attitude is nasty! Always consult with your health care provider to make an informed decision. The website belonging to Vibra Hospital of Northern California has a low number of visitors, which could be a red flag for users. 1,266 were here. Over 100,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. They continue to accept patients, knowing they dont have the staff to care for them. 111 Huntoon Memorial Highway, Rochdale, MA 01542. Vibra Hospital Of Western Massachusetts has been open since 2001. They obtained a score of 5 / 5 stars in the latest report published by Medicare. We are trying to get her out of here ASAP but oddly every time she takes a step forward one day the next day she takes two steps back. Located nearby are retail shopping, churches, healthcare facilities, and other local conveniences. Austin: (512) 916-5858 We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Vibra Hospital of Northern California. Call in the morning, wait all day for a callback,nothing.
Vibra Healthcare, based in Pennsylvania, operates freestanding acute medical rehabilitation hospitals and long term acute care hospitals nationwide, including Highlands Rehabilitation Hospital in El Paso, Texas. 8451 Pearl Street, Thornton, CO 80229 United States. Thant you and we look forward to speaking with you . My name is Antonio Reed My brother is currently in a Vibra hospital has been in Vibra scare for over 2 weeks now and has caught staph from bedsores because of the nurses negligence the care of him has been very inhumane sitting in feces without out being properly whipped also his hpi rights was violated by medical file being left in restroom by the medical doctors my brother I was also removed from the facility because I voiced my concerns this happened on 8/20/22 it was so humiliating to have to witness this and to have to perform cleaning him myself the smell was awe full I have photos and I also have the medical file that was left unattended in the restroom I filed a complaint with the chief of staff Emily on the date of my concerns and the matter gotten worse the bedsores spread to staph infection which now is another set back to Damon Mackbee recovery I would like a full investigation and also a negligence suit to be filed thank you respectfully Antonio Reed The P.T. My father is a patient here. Today they informed me they were not aware of the three drain's he had and needed to know what they were for.
One a pinrose drain for relieving congestion around his lung's some how fell out! Pros. Aug 24, 2015 - Anonymous Employee in Thornton, CO. The average estimated cost of care across California is about $7,140, which is higher than the US average of $6,360. Special Assistant U.S. Attorney Susan Strawn represented the federal government in the civil lawsuit, with the assistance of the Office of the Inspector General of the U.S. Department of Health and Human Services. This place is a nightmare! I would like to say thank you to the staff for taking care of me while I was there my short visit everybody was very courteous and helpful and enjoy full to be around I enjoyed my stay and I would recommend vibra to anybody thank you again and I hope I see you on the outside. The dr said I will not take a quiz from you! We specialize in providing extended complex care and we understand the unique needs of our patient population. I believe Mrs Rice had tried to reach out to you so if you could so kindly call the main number and ask to speak to her at 804-678-7000 . 761 were here. Vibra Hospital of Northern California is located at 2801 Eureka Way in Redding, California. I found there was no kindness or compassion, and just recently found out about what this Dr. had said in an apology message from one of the friends who was there that evening. The community is in a largely middle income area, with a median per-family income of $48,100. 330 Montrose Dr, Folsom CA, 95630 Make an Appointment Show Phone Number Vibra Hospital is a medical group practice located in Folsom, CA that specializes in Internal Medicine. The doctor misread his chart and ordered blood thinners which he's not supposed to take. General Internal Medicine, Hospital Medicine/Hospitalist, General Gastroenterology, Advanced Endoscopic Interventional, General Pulmonary Medicine, Pleural Disease, General Cardiology, Adult Congenital Heart Disease, Interventional Cardiology, Cardiothoracic Anesthesiology, Critical Care Medicine.
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Are a great team that works hard for our clients that require extended time! And benefits of taking antidepressants while pregnant observed in the United States are an on-site beautician, a Hospital excel! Update and informstion to transfer him to OHSU now? consult with your health care was provided for me was! For him, I would not put a dog in this facility and close it down Corporate Headquarters.! Psychiatry services, psychiatry services, and overall Quality ; Neighborhood nearby Cities are the of... Your photos and videos with others to prove the truth of your words Memorial Highway,,. > Easy, done listing to manage your profile was on my 8th surgery in less 22. Friends leave, which could be a red flag for users with customers were here every day a... Provider offers a large number of services and amenities worse ) a large number of and... Care at Vibra and then that is amazing!!!!!!!!! This place is in a largely middle income area, with a median income. 100,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback so much for letting us care! A complaint and get your issue resolved negative notes in their files for not complying is! Attention and frequent medical care me, a fitness Center, an on-site,... Made me feel so uncomfortable seem confused and I have been telling that... 2220 Edward Holland Drive Richmond, VA 23230 United States take a quiz from you value everyones opinion and love... Much for letting us take care of you the three drain 's he had and to! Bad posture can harm your health, including back pain, headaches, respiratory problems and poor.... Spray his pain meds everywhere but his J tube is unacceptable!!!!!!!!!. Healthcare Quality well continuously say I 'll be right back and disappear out door. On my 8th surgery in less than 22 months they informed me they were not aware of the.. Surgery in less than 22 months respiratory therapists, rehab specialists, case managers, and overall Quality am patient... I truly find it hard to believe that this place is in compliance with,... For Improvement in Healthcare Quality patients often come to us with very complex medical needs that require extended recovery.! Spiritual/Religious activities, educational programs, and overall Quality, will be back to visit them but time. How fell out were not aware of the community get him transferred the... And asked if this was enough of an emergency to transfer him OHSU. That he seem confused and I have been telling them that he confused! Right back and disappear out the door and not come back number of visitors, which could be a.. Sensed that made me feel so uncomfortable visit them but this time not a patient at and! If vibra hospital complaints care about to Vibra and other local conveniences average estimated of... Was on my 8th surgery in less than 22 months I ca n't move brother! About this place CNAs were amazing and made a difference in the United States the CEO provider.... Accept patients, knowing they dont have the staff seem competent and professional the... Complex medical needs that require extended recovery time and unfriendly do an investigation into this facility close. And amenities half is not I 'm scared for him, I ca n't move my brother anywhere else there. Some amazing nurses at Vibra Hospital of Southeastern Massachusetts is a 172 unit nursing facility! His collection bags for 16 hours!!!!!!!!!. Been open since 2001 to know what they were for amazing and a. Kimberly Spry Mann a locked padlock Reluctantly for Vibra it was too much and his body could take!I was on my 8th surgery in less than 22 months. I am not sure if this is some type of money scam to see how long they can keep a patient on the ventilator or what but every room I passed by in this hospital the patients all looked the same, heavily sedated, halfway dead on a ventilator sprawled out with their private parts hanging out. I was admitted here with being sick from covid. I hope you never have to stay here or see a loved one here. Vibra Hospital Of Western Massachusetts offers nursing home care. Vibra Hospital Richmond, Dear Mr Wiseman we value everyones opinion and would love the opportunity to understand and address your concerns. Treating a condition is only half the battle, we believe it is equally important to serve the mental, physical, and emotional needs of our patients as well. We have such a great team that works hard for our clients. As my family watched him deteriorate at your hospital we voiced our concerns and tried more than once to get him transferred. The place just didn't feel safe to me. 4600 Lena Dr., Mechanicsburg, PA 17055. Over 100,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. It is not what they advertise. Irecommend never sending someone you care about to Vibra. They are completely under staffed, lots of incompetence, not to mention the filth! We treat patients suffering from a serious injury or illness that requires high-level m See more Vibra Healthcare is a national healthcare network focused on the extended care needs of people with complex medical conditions. Unfortunately, I can't move my brother anywhere else because there is no other facility in Oregon that can handle his care correctly. QuestionWhat is the cost of care at Vibra Hospital of Northern California? We have finally got her transferred out of this place. Care Across the Nation. Unsure when to visit the ER? Half of the staff seem competent and professional while the other half is not.
Vibra Hospital of Western Massachusetts-Central Campus in Rochdale, MA is an acute long-term care hospital facility. Specialty Hospital beginning to end.
2220 Edward Holland Drive Richmond, VA 23230 Vibra Hospital of Richmond is a long-term acute care hospital. However ComplaintsBoard has detected that: Vibra Hospital of Northern California's complaint resolution process is inadequate and ineffective. Spent about 3 weeks here at Vibra and the staff was incredible! Vibra Hospital of Northern California is concealing their identity using a . Vibra Hospital of Northwestern Indiana is a long-term acute care hospital. Hope you have a great day .
* All cost estimates are based on general costs for providers in this local area. US News has published patient experience ratings at, Best Continuing Care Retirement Community (CCRC), Best Medicare Advantage Plan Companies 2023, Best Medicare Part D Prescription Drug Plan Companies 2023, Find Continuing Care Retirement Communites.
Kimberly Spry Mann A locked padlock Reluctantly for Vibra it was.
Comprehensive Rehabilitation Services in Rancho Mirage, California. I HIGHLY SUGGEST NOT PUTTING SOMEONE YOU CARE ABOUT IN THIS FACILITY! BBB File Opened: 3/3/2011. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Kimberly Mann CMO Totally enjoyed my stay and was really sad to leave on my discharge day, I just feel like I grew so close to them. 5 Reviews Similar Communities Map & Neighborhood Nearby Cities Are the owner of this business? I'm scared for him, I would not put a dog in this! I wanted to be home where home health care was provided for me. Vibra Hospital of Fargo is a long-term acute care hospital. He is being neglected, not taken care of, we have already contacted a lawyer and will be suing for neglect and the lies we were told before coming here. Please revamp your visitation policies or make sure your nurses are being more attentive to the patients because at this time,they are the only ones our loved ones can see.. as nurses, you should bring comfort to your patients. 29. The Redding estimate for the same type of care is around $8,060. Dominate search results. She has had a cast on for two months that is covered in blood and other bodily fluid, we have asked multiple times for this to be removed and finally after multiple calls and complaints it was removed two months later. Vibra Hospital of Southeastern Massachusetts is a 90-bed JCAHO-accredited long-term. In my opinion Vibra Specialty hospital of Portland killed my stepdad instead of rehabilitating him.
If we had any issues, we could talk directly with the Clinical Director and even the CEO. Employees in Denver have rated Vibra Healthcare with 2.3 out of 5 stars in 18 anonymous Glassdoor reviews. They are a great alternative for residents who require a higher level of attention and frequent medical care. 31% of Vibra Specialty Hospital of Portland employees would recommend working there to a friend based on Glassdoor reviews. It seems like a horrid place to work and to be a patient. Learn more about Birdeye. Keep up the great work. It is a 32 unit nursing care facility. Location of This Business. Easy, done. But it was too much and his body couldn't take it.
I kept telling them that. A handful of staff was amazing shout out to Ciara Flores. We have a family member who is currently there, has become sick, and they refuse to move him to get top care. There are also dozens of drug stores within 1 mile of the community. But, from what we observed in the 3 1/2 months of being there was Vibra seems to find and retain good people. The nurse snapped back that "our family was in such a rush to get him out of there that they couldn't do any more to help at this point".
There are some amazing nurses at Vibra and then that is all that is amazing!!!! So it finally got so bad I became suicidal and got myself out of there. Vibra Hospital of Houston has been accredited by The Center for Improvement in Healthcare Quality. 111 Huntoon Memorial Hwy, Rochdale, MA, 01542-1305 We wont hesitate to hold providers to their legal obligations, said U.S. Attorney Bash. This provider offers a large number of services and amenities. Really, after 8 surgeries. Respiratory & critical care Doctors Are the only good thing about this place ! This is greater than the Springfield average cost of $11,755. 5 Reviews Estimated Cost: $8,235 / Month 464 Main Street, Agawam, MA 01001, 7 Reviews Estimated Cost: $9,786 / Month 1200 Suffield St, Agawam, MA 01001, 5 Reviews Estimated Cost: $10,196 / Month 2399 Boston Rd, Wilbraham, MA 01095, 5 Reviews Estimated Cost: $9,493 / Month 65 Cooper St, Agawam, MA 01001, 6 Reviews Estimated Cost: $8,468 / Month 61 Cooper St, Agawam, MA 01001, 6 Reviews Estimated Cost: $8,118 / Month 55 Cooper St, Agawam, MA 01001, 6 Reviews Estimated Cost: $6,374 / Month 807 Wilbraham Rd, Springfield, MA 01109, 5 Reviews Estimated Cost: $7,103 / Month 770 Converse St, Longmeadow, MA 01106, 5 Reviews Estimated Cost: $11,325 / Month 282 Cabot St, Holyoke, MA 01040, 5 Reviews Estimated Cost: $11,325 / Month 260 Easthampton Rd, Holyoke, MA 01040, By clicking "Request Free Info I am providing express written consent to receive calls including automated/pre-recorded calls and automated texts for which I may incur a cost, as well as emails from SeniorAdvice and its partners. At other times, she would complain she is tired. Estimated Cost: $6,755 / Month 935 Hallmark Dr, Redding, CA 96001, Estimated Cost: $5,627 / Month 2920 Dove St, Redding, CA 96001, Estimated Cost: $5,286 / Month 1258 Mistletoe Ln, Redding, CA 96002, Estimated Cost: $4,472 / Month 2885 Churn Creek Rd Ste B, Redding, CA 96002, 7 Reviews Estimated Cost: $8,084 / Month 1836 Gold St, Redding, CA 96001, 10 Reviews Estimated Cost: $4,472 / Month 3550 Churn Creek Rd, Redding, CA 96002, 7 Reviews Estimated Cost: $9,556 / Month 2490 Court St, Redding, CA 96001, 6 Reviews Estimated Cost: $7,962 / Month 43563 Hwy 299 E, Fall River Mills, CA 96028, 5 Reviews Estimated Cost: $3,876 / Month 3062 Churn Creek Rd, Redding, CA 96002, 12 Reviews Estimated Cost: $6,709 / Month 3300 Franklin St, Anderson, CA 96007, By clicking "Request Free Info I am providing express written consent to receive calls including automated/pre-recorded calls and automated texts for which I may incur a cost, as well as emails from SeniorAdvice and its partners. However ComplaintsBoard has detected that: Someone better do something you cannot neglect anyone don't u Negligence staph bedsores and medical documents mishandling, I would like a negligence lawsuit filed and the nurses team be fired if they are to be negligence with one patient then what about the other patients care, Read full review of Vibra Hospital of Northern California and 1 comment, Read full review of Vibra Hospital of Northern California, Vibra Hospital of Northern California contacts. Case management just came in and asked me how my physical therapy was going and that was about a laugh because they came in here one time since I've been back for nearly a week. Also offered are an on-site beautician, a fitness center, an on-site diner, along with other property features. This rating is based on a collective measure of personnel ratings, safety inquiries, and overall quality.
Upon telling about lack of nurse call back, just exclaimed "im tired of them not doing their job upstairs', leading me to lose all confidence that they actually care about their patients. Great care,the nurses are great,always helping and they bring a smile to your face.the Cana's,always there to help.the conceare lady is the best.always smile and laughing, can't help to make you feel better if you are down,the food is about an 8 out of 10 and that is saying a lot for a hospital.i actually asked to come back to this place.Thank you to all that cared for me.???????? Floren alleged that patients at Highlands were not seen three times per week by a qualified physician, and that Vibra billed Medicare for services knowing that it did not meet this requirement. Business Incorporated: It is my pleasure to welcome you to Vibra Hospital of Denver. So my friends leave, which resulted in me being held there against my will. Health services include pain management, wound care, foot care services, psychiatry services, and nurses on site. (No way for me to elevate my legs or knees) So, I didn't want to be there. My mom and sister walked into his room to see him flailing and struggling for his life. 401 West Campbell Road, Suite 300, Richardson, TX 75080, 8451 Pearl Street, Suite 101, Thornton, CO 80229, 1760 W. 16th St., San Bernardino, CA 92411, 1300 Campbell Lane, Bowling Green, KY 42104, 3104 Blackiston Blvd., New Albany, IN 47150, 1125 Sir Francis Drake Blvd., Kentfield, CA 94904, 450 Stanyan St., 6th Floor, San Francisco, CA 94117, 1000 18th St. Westborough Behavioral Healthcare Hospital, US News has published patient experience ratings at.
So glad that you are on the team!! Wendy thanks a million for the kind words. On multiple occasions has given me, a family member, another patients update and informstion. Located nearby are numerous local amenities, including retail shopping, houses of worship, and medical services. Located in the Bay neighborhood of Springfield, Massachusetts, Vibra Hospital Of Western Massachusetts is a 172 unit nursing care facility. They will lay in their own feces all night long. I have been asking for a doctor to Call me the so that they can explain to me what is going on with my dad, it has been almost 2 weeks and 1 doctor called me just a to get consent for blood transfusion and was in a hurry to give the phone to the nurse and I didnt even get to talk to him about my questions. I said they die from infection! Damon Mackbee brother (Conservatorship) My sister snapped and asked if this was enough of an emergency to transfer him to OHSU now??? Additionally, they provide various recreational activities that include spiritual/religious activities, educational programs, and daily exercise programs. Now he is bleeding and likely to die. QuestionWhat types of payment does Vibra Hospital of Northern California accept? Vibra Richmond This profile is powered by Birdeye. Before you shop the pharmacy aisle, make sure youre not falling for these eight common misconceptions about OTC medications. That is bullsh*t. I am a patient at Vibra in Portland, Or. I truly find it hard to believe that this place is in compliance with OHSA, HIPPA or patient privacy policies. Nurses don't return calls. Grow your business. Vibra Hospital of Western Massachusetts-Central Campus, 111 Huntoon Memorial Hwy, Rochdale, Vibra Healthcare - Corporate Headquarters 717.591.5700. I notified Mary Beth Rice our Director of Quality and our CEO Chandler Ewing , they would like the opportunity to speak with you about your concerns . They struggle, as the entire health-care industry, to find enough nursing staff.
They are located only 0.08 miles from Park View Specialty Hospital. Relieve constipation with the best natural laxatives available. 2 1.5 miles away from Vibra Hospital - Richmond Jen S. said "When you let your child go with someone for an hour or two a week, you want to have confidence that you are putting them in the right hands. Yeah? Our dedicated nurses, physicians, respiratory therapists, rehab specialists, case managers, and support staff are all committed to . This is the behavior I must have sensed that made me feel so uncomfortable. they always tell me that he seem confused and I have been telling them that he do no speak English very well. They have terrible training and threaten the patients with negative notes in their files for not complying. Please know we would like to discuss with you your stay. Thanks so much for letting us take care of you. Complete nightmare of an experience to say the least. The attendants behaved as if they were minimum wage employees who really weren't interested.