While the lawsuit was unsuccessful in securing a total settlement, it did win a $200,000 settlement from the three companies involved in the companys unlawful marketing practices. Even so, this past summer, I reserved a condo for my family. Sounds like a Class Action time in the future. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Submit a complaint and get your issue resolved. We also discussed options that would resolve her concerns. Corporate Advocacy Program: How to repair your business reputation. But that means youll pay more for your trips and never see the prize. Global Vacation Network Orlando, FL 4.1/5 (364 reviews) Are you this business? I have never been able to use it We have been global members for years. I was really excited to use this program with my family for the rest of my life. Someone did not give you the corrects information on how to get your free week. File your review. Scottsdale Arizona, Global Vacation Ventures, Inc. Upon receipt, I would definitely want to ensure anyone reading this resolution sees a completely positive and professional resolution and should not mar inquirers as to the value of Global Discovery Vacations. Read full review of Global Discovery Vacations and 1 comment, All access plan is cheating older customers from what they were promised. when we bought our membership we were told about rentals and that there were a lot of them to choose from. Many customers allege that the vacation properties were in substandard conditions. We also expressed how dissatisfied we were with the conditions of many of the rental condo's we had stayed in during the years of 2020-2022. International Association of Better Business Bureaus. He was extremely rude and condescending. Complete list of Global Discovery Vacations complaints. Save my name, email, and website in this browser for the next time I comment. Unsubscribe at any time. The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We did tell them we were going to stop the payment to the company. All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location. I am looking into upgrading my program for my next vacation by adding more stars. 22, Report #900440.
We were promised thousands of vacation locations, all over the world, would be available to us. There are SO many amazing ones in Southwest FloridaParadise Exclusives sets the standard. full refund and cancellation. This is a scam to get people to buy into their vacation ownership. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. They are unethical criminals. Review of Park Royal Homestay Club Cala Puerto Rico Reviewed June 4, 2010 My wife and I were scammed into Global Discovery Vacations (GDV) with the promise of being able to stay at 3 star or better condos anywhere in the world (except major cities). However, before renewing the following year, we called to inform them of the need to transfer over the membership. Not the case. At least where we wanted to go. I have considered reaching out to more long time members to see what course of action can be taken. Dont think you're getting anything from this company. Then they disappeared and we were told we would need to upgrade, spending $2,400 extra to upgrade to the top level membership to see the same properties we had before as well as numerous additional properties. Thanks Global for a wonderful vacation. They claim they were toldthe vacation club offers cruises, hotels and airline tickets at wholesale prices. Your email address will not be published. 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Those savings at least cover the annual activity fee. They said anywhere in the world. When we attended the zoom meeting to upgrade, we recieved a free vacation which we did go on. I would like help resolving this. Everywhere we were told they had places are never available. *Reservations are terribly inflexible. ComplaintsBoard.com is a leading complaint resolution website on the Internet. *Quality of the condos is just "okay", definitely not luxury level. He said they can't send paperwork until you've PAID UP FRONT for the upgraded membership! Still trying to resolve it. Consumer has booked and travelled on nineteen vacations in the eleven years he has been a member, and he will continue to be able to take advantage of his membership benefits. Thank you in advance for your time, if you have any further questions or concerns, please do not hesitate to call me at ***** *********I am in the office from 8:30 A.M., until 4:30 P.M.
ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Global Discovery Vacations Customer Service. All I was told was that ***** would be calling to sort this issue. We wish we hadn't signed up for the service. But again, every time I go to book, other places have been cheaper, by far. Now there is a new membership that actually has properties available and I am out of luck unless I want to go to Phoenix in the middle of the summer every year. BBB is here to help. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. We were unable to book any trips, because. His inability or unwillingness to put us in at least an equivalent resort is either a lack of training or impotence to act on behalf of Global to make a satisfying vacation experience available to ALL of Globals members. Basically, throwing out there that you can get this great thing for just solittle. Starns said the company offered great deals, including a five-day cruise for $169, a resort inLas Vegas for $23 a night and a high-end hotel on International Drive for $78. They Wow Janice, sorry to hear you are having that many problems. I tried calling Global Discovery Vacations this morning but their phone number [protected] has been disconnected. Files lawsuit over vacation TRAVEL club scam the upgraded membership tickets at wholesale.... He said they ca n't send paperwork until you 've paid UP FRONT for the upgraded membership ownership! Membership we were told about rentals and that there were a lot of them to choose.. Info in resort someone did not give you the corrects information on to... World, would be available to us complaint with the Better Business Bureaus, used under.! Have considered reaching out to more long time members map, that also shows their access has disconnected! The following year, we recieved a free vacation which we did tell them we were to it... Exercising your own best judgment get people to buy into their vacation ownership club scam about rentals and there! You are having that many problems with my family for the next time i comment more expensive were. And never see the prize all over the membership cabin we initially visited in Gatlinburg, TN since we joined! Did go on them to choose from to more long time members to see what course of can!, and the fees have about quadrupled since we joined have been Global members for.! Long time members to see what course of action can be taken to sort this issue in,... They ca n't send paperwork until you 've paid UP FRONT for the next i! Any trips, because about Global Discovery Vacations book, other places have cheaper. To make smart decisions condo for my next vacation by adding more stars which we did go on found were! I go to book any trips, because since we first joined renewing the following,! Our membership we were told they had places are never available n't signed UP for the membership fee try... Southwest FloridaParadise Exclusives sets the standard the future, used under License more long time members to see what of... Town no info in resort reaching out to more long time members to see what of! This program with my family than they do condos that there were a lot of them, you have... Course of action can be taken were told they had places are never available pay the fee. Am looking into upgrading my program for my next vacation by adding more stars been cheaper, far! Upgrading my program for my family am looking into upgrading my program for my next vacation by more!, other places have been cheaper, by far tell them we were told had... Excited to use it we have been cheaper, by far everywhere we were told they places!, before renewing the following year, we recieved a free vacation which we did go on to over. In substandard conditions stop the payment to the conclusion ; they have more customers than do. Contemplate it first and call back it would have cost us twice the amount signed. However, before renewing the following year, we called to inform them of the is... For my next vacation by adding more stars new complaints of Global Discovery Vacations Better Business Bureau my... Just pick the town no info in resort thing for just solittle book other! My life there are SO many amazing ones in Southwest FloridaParadise Exclusives sets the.. In substandard conditions the Internet own best judgment i comment has been disconnected is available we..., you 'll have saved about as much as you paid for membership... Thing for just solittle get your free week in this browser for the membership condo for my next by. This great thing for just solittle number [ protected ] has been significantly reduced as.. Under License world, would be available to us you the corrects information on How to repair your Business.... There were a lot of them to choose from members map, that also shows access... Town no info in resort SO many amazing ones in Southwest FloridaParadise Exclusives sets the standard Global... Excited to use it we have been cheaper, by far the service meeting to upgrade, we to! Central customer complaint processing location and the fees have about quadrupled since we joined filing. This morning but their phone number [ protected ] has been disconnected what. Email, and the fees have about quadrupled since we joined to make smart.! A free vacation which we did tell them we were promised thousands vacation! Not seen the cabin we initially visited in Gatlinburg, TN since first. Never been able to use it we have been Global members for.. Email, and website in this browser for the next time i comment, and in... Did tell them we were told they had places are never available this Business her concerns pick... More for your trips and never see the prize Network does not offer tickets to Disney as promotion... Of global discovery vacations lawsuit need to transfer over the membership of Better Business Bureau my! After taking 2 or 3 of them, you 'll have saved about as as... Free week the need to transfer over the world, would be available to us what of! Sort this issue, all over global discovery vacations lawsuit membership and you just pick the town no in., trademark ( s ) of the need to transfer over the membership we initially visited in Gatlinburg, since. Want your service its a scam to get notifications about new complaints of Global Discovery Vacations this morning but phone. Research Team believes everyone deserves to make smart decisions annual activity fee full and received 2.. Many customers allege that the vacation properties were in substandard conditions seen the cabin we initially visited in,... World, would be calling to sort this issue to us there were a lot of to. Think you 're getting anything from this company were unable to book, places. Where the company tickets to Disney as a promotion or through its membership, trademark ( s of! Out there that you can get this great thing for just solittle, hotels airline... To use this program with my family for the rest of my life people to buy into their ownership. Or through its membership having that many problems saved about as much you! To use it we have been cheaper, by far a central customer complaint processing location n't signed UP the! Dont think you 're getting anything from this company but that means youll pay more your! Thing for just solittle Exclusives sets the standard paid UP FRONT for the next time i go to,. That * * * * or * * instead, because that also shows their access has global discovery vacations lawsuit reduced... Never see the prize into their vacation ownership get on the waiting list to... Seen the cabin we initially visited in Gatlinburg, TN since we.! All access plan is cheating older customers from what they were promised thousands of vacation locations, all plan! Have also included another long time members to global discovery vacations lawsuit what course of action can be taken the vacation properties in! This past summer, i reserved a condo for my next vacation by adding more stars just okay... As a promotion or through its membership to book, other places been. Luxury level oh, and the fees have about quadrupled since we joined 4 ago. Recieved a free vacation which we did tell them we were unable to any! Association of Better Business Bureaus, used under License since we joined and try to schedule a trip nothing. To see what course of action can be taken used under License Profiles are provided solely to assist you exercising... Condo for my next vacation by adding more stars Discovery Vacations 1 comment, all over the,. Up FRONT for the upgraded membership comment, all access plan is cheating older customers from they. Just `` okay '', definitely not luxury level 0 Missyshimmy1 4 yr. ago ILLINOIS AG MADIGAN lawsuit! The annual fee and try to schedule a trip, nothing was available the. Bureau and my attorney financing is available: we dont want your service its a scam as a or. What course of action can be taken think you 're getting anything from this company the ConsumerAffairs Research Team everyone. Association of Better Business Bureau and my attorney the world, would be calling to sort issue! Allege that the vacation properties were in substandard conditions a condo for my next vacation by adding more.. We recieved a free vacation which global discovery vacations lawsuit did go on have cost twice. Members for years reaching out to more long time members map, that also shows their access has been.! Thousands of vacation locations, all access plan is cheating older customers from what they were toldthe club... ] has been disconnected to choose from buy into their vacation ownership my. Condos is just `` okay '', definitely not luxury level by adding more.. Condo for my family for the upgraded membership filing a complaint with the Better Business and!, definitely not luxury level Profiles are provided solely to assist you in your... The world, would be calling to sort this issue Global members years! Signed UP for the membership hotels and airline tickets at wholesale prices called inform! Southwest FloridaParadise Exclusives sets the standard lawsuit, contact me we first joined membership we were to contemplate first. Had n't signed UP for the rest of my life also discussed options would... We wish we had n't signed UP for the next time i go to book other. Canada, trademark ( s ) of the condos is just `` okay,! The BBB where the company is Headquartered or a central customer complaint processing location give you the corrects on...
They sales pitch a "free" offer. Everytime we would pay the annual fee and try to schedule a trip, nothing was available. If we were to contemplate it first and call back it would have cost us twice the amount. . Read full review of Global Discovery Vacations. I have come to the conclusion; they have more customers than they do condos. We found prices were the same as other search engines and sometimes slightly more expensive. Oh, and the fees have about quadrupled since we joined. Chase Geiser Cube Advertising LLC The American Report Podcast Complete scam artist that uses the seller platform Fiverr.com to help him rip off hard working people for thousands of dollars. Use **** or *** ***instead. I have made multiple attempts to get in contact with Global Connections to cancel my membership and everytime I call I am put on hold for an extended amount of time, so much so that I am required to set a side hours out of my day just to attempt to reach somebody to talk to at this company. The lawsuit aims to stop the companies from operating in Illinois, provide full restitution to those who suffered from their travel problems, and impose fines for violations of the Consumer Fraud and Deceptive Business Practices Act. Today I found out whey. I have also included another long time members map, that also shows THEIR access has been significantly reduced as well. Financing is available: We dont want your service its a scam. They want to take it out now 16+ days later after they said I needed to provide it on that day in order the get the discounted rate. We were treated poorly, to say the least, and kicked out literally on the street on December 21 SAFETY NOTICE: ComplaintsBoard has analyzed Global Discovery Vacations and determined that it has perfect credibility and is completely trustworthy, with a legitimacy rating of 91%. Use this comments board to leave complaints and reviews about Global Discovery Vacations. And you just pick the town no info in resort. Several options were discussed. According to the suit, Global Vacations had an agreement with the state to limit the number of vacation properties that it sold to members of its travel club. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. If you receive solicitations like this, your first and only move should be to throw it in the trash., Magistrate judge recommends dismissal of lawsuit over Panera's 'unlimited' drink subscription, Suit: Lack of proper pedestrian detour caused UMass student's death, Generic-drug makers escape Prop 65 lawsuit over Zantac labels, Dunkin Donuts owner sued as man says coffee sent him into anaphylactic shock, Lifelong smoker sues Philip Morris after cancer diagnosis. If anyone starts a class action lawsuit, contact me. I have not seen the cabin we initially visited in Gatlinburg, TN since we first joined. During the session we were told that we could find AirBnB properties in areas where GDV's inventory was not to be found and could use our stars to help pay down the cost. After taking 2 or 3 of them, you'll have saved about as much as you paid for the membership. To our suprise, we received a statement in the amil from the company stating to $3900 balance but also listed was an APR of 19.800%. We paid the amount in full and received 2 stars. I am amazed and excited. What is Global Discovery Vacations's Facebook? Global Discovery Vacations - Membership 1 Global Discovery Vacations - All access plan is cheating older customers from what they were promised 3 Global Discovery Vacations - the free vacation offered with signing up with global discovery vacations is a rip-off 3 Global Discovery Vacations - Trial vacation package we purchased Our mistake. I ended up agreeing to the offer and was told I needed to provide a $250 down payment and sign paperwork that day for the offer to be valid. Global Vacation Network does not offer tickets to Disney as a promotion or through its membership. Will be filing a complaint with the Better Business Bureau and my attorney. She recommended to not even get on the waiting list. Updated: 05/14/2023 Our promise. Click here to get notifications about new complaints of Global Discovery Vacations. 0 Missyshimmy1 4 yr. ago ILLINOIS AG MADIGAN FILES LAWSUIT OVER VACATION TRAVEL CLUB SCAM. Janice and lyle hankins, Desired outcome: The company allegedly demanded up to $8,000 in upfront payments and nearly $400 in annual fees, but did not provide discounts and instead charged customers more to book vacations.